Report a problem / request a refund

Something wrong with your order? Use the form below and we’ll look into it. Include your order number or we’ll be guessing like a landlord with no glasses on.

In the message, please include:

• Order number (from your confirmation email)
• What you need: refund, replacement, or “just telling you it’s wrong”
• What went wrong (damaged, misprint, missing, lost parcel, etc.)
• Photos if it’s a print/damage issue (attach if your email client allows, or say you’ll send them and we’ll reply)

Print faults and transit damage are usually sorted without you posting anything back. Change-of-mind returns are limited — see our Refund policy.

Messages go straight to the shop inbox. We aim to reply within a couple of working days — faster if George isn’t mid-rant.